Return Policy

All orders are backed by our 100% satisfaction guarantee. Within 30 days (14 days for TCI Communication purchases) after receiving your product, if for any reason you want to return your product you can do so by doing the following:

  1. Email a return request to Please include your order number and contact details.
  2. Our Customer Care team will review the request & contact you with your return number (RA#) and instructions on where to send the product.
  3. Upon receipt and review of the product you will be issued a refund.

Please note: TCI products have a 14 day return policy.